“Healthcare industry professionals, can you share a specific instance where the DPC model improved communication with your patients? What lesson did you learn from this experience?”
This ongoing dialogue helped us catch early warning signs and adjust treatment quickly
One specific instance where the DPC model improved communication for me was with a patient struggling to manage their diabetes. Unlike traditional setups, I could check in with them regularly through direct messaging and brief, unscheduled visits without worrying about insurance barriers. This ongoing dialogue helped us catch early warning signs and adjust treatment quickly.
From this experience, I learned that the real value of DPC lies in fostering continuous, personalized communication. It breaks down the usual barriers, allowing patients to share concerns in real time, which leads to better adherence and outcomes. Using a relationship-focused approach like the REDE model helped me build trust and engagement, making patients feel heard and supported beyond the exam room. This model shows that effective communication is truly the foundation of better healthcare.
Nikita Sherbina, Co-Founder & CEO, AIScreen